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Over the past decades, a considerable amount of attention has been given in consumer behavio r research
to the construct of “brand personality” which is formally defined as
“the set of human characteristics associated with a brand”. In her
article “Dimensions of brand personality” (Journal Marketing Research,
August 1997), Jennifer Lynn Aaker shows that researchers have focused on
how the
personality of a brand enables a consumer to express his or her own self
(Belk, 1988), an ideal self (Malhotra, 1988), or specific dimensions of
the self (Kleine, Kleine, and Kernan, 1993) through the use of a brand.
Practitioners view it as a key way to differentiate a brand in a
product category (Halliday, 1996), as a centraldriver of consumer
preference and usage (Biel, 1993), and as a common denominator that can
be used to market a brand across cultures (Plummer, 1985).
At
this point you are most likely wondering what on earth the link between
the two first paragraphs might be.Well here we go. Using
Jennifer L. Aaker’s work about brand personality, one can identify
Batman as an effective personality brand that relies on excitement
because it is daring, spirited and it belongs to a whole – fictional –
universe in consumers’ minds.
Aaker’s
analysis provides us with a useful tool to assess Batman’s brand
identity. Indeed, as a well-managed, personality-driven brand, Batman is
branded and therefore positioned through a tri-dimensional strategy:
- Communication (to make the brand recognizable and visible),
- Competitive Advantage (to make the brand unique),
- Relationship (to create emotional bonds between the brand and the consumers).
The
three aforementioned dimensions are present in all Batman products and
because they are consistent with the values of the brand Batman (see
article “An Overview Of Batman’s Values”),
they make it possible to build equity at different hierarchy levels:
company brand level, family brand level and individual brand level.
In
other words, to try and make it simple, Batman as a brand can be
applied to a wide range of product categories simultaneously and still
be consistent with its identity and its values. This ability is a
“personal trait” of Batman Trademark. At the same time, each new movie
can be marketed as an individual brand which makes it possible to
customize the brand at the individual level as well as all its
supporting marketing activities to meet the needs of a specific customer
group. For instance, The Dark Knight uses a different logo, different
gadgets and has a different style from the ones featured in previous
Batman movies.
Batman
has developed such a strong personality as a brand that consistency
between brand values, products and marketing activities can no longer be
a problem. The personal traits of Batman make him a likeable character
and a likeable brand for a growing audience,thanks to a wise brand
management through communication (presence of the logo on everything),
competitive advantage (he is the only super hero who has no other power
than his human intelligence and physical force, which allows the public
to identify to him) and relationship (organization of events at
comicon). Since Batman has such a key positioning via his brand
identity, he is like no other character and his uniqueness attracts more
customers who, otherwise, would be interested in another character if
at all.
For further information about Batman's official merchandise:
http://www.wbshop.com/Batman/bat,default,sc.html
For further reading about Jennifer Lynn Aaker's work on Brand Personality:
http://faculty.bus.olemiss.edu/cnoble/650readings/Aaker%20Brand%20personality.pdf
I definitely need that coffee mug.
I've always considered coffee as some kind of superhero ...